This error occur COM Surrogate has stopped working whenever you browse folders containing video or media files,
The reason are
1)NEvideo.ax real culprit
1)Install the latest version of Nero (18.104.22.168)or above and fixed all the problems
2)Right click on Computer, and choose Properties
3)Click on Advanced System Settings, and then under Advanced, click Settings
4)Select the "Data Execution Protection" tab, and then click “Turn on DEP for all programs and services except those I select?
5)Click on the Add button, and then browse to C:\Windows\System32\dllhost.exe as shown
6)Click Open, and then OK.